Privacy Policy

At Primary Resources Hub (“we,” “us,” or “our”), we are committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.primaryresourceshub.co.uk.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:
When you sign up, place an order, or contact us, you may provide personal data such as:

Name
Email address
Billing and/or shipping address
School name or organisation
Payment information (processed securely by third-party providers)

b. Non-Personal Information:
We may also collect data automatically when you use the site, such as:

IP address
Browser type and version
Pages visited
Time spent on pages
Referring site or source

c. Cookies:
We use cookies and similar tracking technologies to improve user experience and analyse site traffic. You can control or disable cookies via your browser settings.

2. How We Use Your Information

We use your information to:

Process and manage your orders
Respond to enquiries or support requests
Send you updates, marketing emails, and newsletters (you can opt out at any time)
Improve our website, services, and user experience
Comply with legal obligations

3. Sharing Your Information

We never sell your personal information. We may share your information with trusted third parties only when necessary:

Payment processors (e.g., Stripe, PayPal)
Website hosting and IT service providers
Email marketing platforms (e.g., Mailchimp)
Legal or regulatory bodies, when required by law

All third parties we work with are GDPR-compliant and handle your data securely.

4. Data Storage and Security

We take appropriate technical and organisational measures to safeguard your personal data. Your information is stored securely and only accessible to authorised personnel.

We store data only for as long as necessary for the purposes described in this policy, or to meet legal, regulatory, or contractual obligations.

5. Your Rights Under UK GDPR

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing communications
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at support@primaryresourceshub.co.uk.

6. Children’s Privacy

Our website and resources are intended for use by educators and adults. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal data, please contact us immediately.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please read their privacy policies before submitting any data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the site indicates your acceptance of any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Primary Resources Hub
Email: support@primaryresourceshub.co.uk
Website: https://www.primaryresourceshub.co.uk